As a devotee of handwritten notes, I have quite a bit of experience flipping through my Post-its wondering things like, “Is that a sentence?” and “What word could that possibly have been?”
Life may be a little simpler for typing enthusiasts, but the fact remains: when we try to take notes on a dynamic conversation, something gets lost in translation. And in business, this can mean lost productivity.
If you’ve ever spent a little too much time working out whether that letter’s a “g” or a “q”, we’ve got you covered! GoToMeeting lets you record your online sessions, so you can always go back to the source.
3 Ways to Make Recordings Work for You
Here are three ways you can put recordings to work for your team to get the most value from every online discussion.
1. Spread your thought leadership
When you’ve put hours of preparation and hundreds of marketing dollars into a webinar, you want to extend its reach. Post a recording of your presentation online and email it to anyone who missed the live event to stretch its value.
2. Trash stale training scripts
With recorded sales demonstrations and customer calls, you can pass learning from your rockstar employees to new team members using authentic scenarios. Better yet, record new employees’ calls and play them back for review! Nothing makes training come alive like custom feedback.
3. Unburden your trainers
You want your team to learn from your brightest employees and from industry experts, but scheduling frequent sessions can be time-consuming for top performers and expensive for your company. Record training sessions so that your employees can refer to them again and again.
Bonus Tips: 3 Ways to Optimize Recordings
Sold? Great! But you’re not done yet. Now, try to make the most of those recordings. Here are three best practices that will ensure you create recordings that’ll be put to good use:
1. Don’t catch attendees by surprise
Let everyone know that your meeting or presentation will be recorded from the start.
2. Embrace repetition
Make it easy for listeners to follow the conversation after the fact. If you answer questions submitted through chat, or if you take questions from audience members at a live event, repeat the question into your microphone before you answer so it will be clear to anyone who couldn’t attend at the time. If you take a poll, discuss the outcome so it will be clear in the recording, too.
3. Keep the conversation going
Share contact and follow-up information for speakers or participants where you can. People who listen to the recording may have questions that weren’t answered during your discussion and wish to reach out to the appropriate point of contact afterwards.